Reduce cancels and lift pre-arrival spend

Master the exact messages that ease doubts, upgrade experiences, and earn repeat stays

Guest-ready templates included. Starts with Day 0.

Bridge the gap between booking and arrival

Who this is for:Boutique GMs and owners who want fewer cancels, more revenue, and smoother arrivalsWhy this works:

  • Silence reads as indifference; a concierge cadence re-anchors the booking

  • "Only-here" offers beat generic discounts

  • Clear logistics reduce day-before churn

Tested with hospitality professionals
"The Guest Engagement Gap" framework earned strong support from hoteliers on LinkedIn for its guest-centric approach to building loyalty. Now refined into a 5-day system that reduces cancellations and secures upgrades.Brought to you by Rippling Point Enterprises

What's inside the 5-day course

Day 0: The mistake causing hotels to bleed revenue
Day 1: Confirmation checklist that prevents cancellations
Day 2: Curated itineraries that secure on-property spend
Day 3: Logistics guidance that removes arrival anxiety
Day 4: Signature experiences that drive premium upgrades
Day 5: Final touches that create repeat bookings

You're in.

Day 0 arrives in 2 minutes.Over the next 5 days, you'll receive the complete pre-arrival email system with guest-facing templates ready to implement.Day 1 arrives tomorrow.

Add this sender to your contacts to ensure delivery.

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